Managing the Public Services Evaluating Public Management Reforms: Principles and Practice

Type

Book

Authors

George Boyne

Farrell ( Catherine Farrell )

Law ( Jennifer Law )

Powell ( Martin Powell )

Walker ( Richard M. Walker )

ISBN 10

0335202462

ISBN 13

9780335202461

Tags

Social Services & Welfare, Public Affairs & Administration, Education Theory, Management, Public Policy, Public Affairs

Series Name

Managing the Public Services

Abstract

Governments across the world are pursuing reform in an effort to improve public services. But have these reforms actually led to improvements in services? "Evaluating Public Management Reforms" develops a framework for a theory-based evaluation of reforms, and then uses this framework to assess the impact of new arrangements for public service delivery in the UK. This book: identifies the conceptual and practical problems of finding clear criteria for evaluating reforms; focuses on the shifts in public management towards markets and competition, towards the publication of performance indicators, and from larger to smaller organizations; considers what impact these reforms have had on the efficiency, responsiveness and equity of services; comprehensively reviews the evidence on the effects of reform on health care, housing and education; and discusses the implications for public sector management. - from Amzon

Description

vi, 177p.; ill.; 23cm (pbk)

Biblio Notes

includes bibliographical references and index

Number of Copies